[iipo]

I have a 2018 1.0 L with 21k. Last serviced in November 23 under the 5 year service plan. In December I recieved the 6NE and 6NK. The dealer said 6NK wasn't on the system, last week I received the 6NK 'sorry sent in error' letter, I escalated and received a blunt reply from Honda UK escalations, the car didn't need the 6NK under the 'Product Update (recall) and that's the end of the matter in their eyes. I shall be taking this to the Onbundsman as I'm not convinced and my car has deprecated by 2k since August 23, in my opinion as a direct result of the botched recall campaign.
On checking the vehicle handbook maintenance section the timing belt should be replaced after 60 months of 62500k (circled in attachment. All the subsequent 5 service check sheets state 6 years (72 months) or 75000k. Question, have the goal posts moved since I purchased the vehicle and its 1st service? The handbook to me indicates the timing belt should have been changed in Nov 23. Any thoughts fellow Civic owners?
View attachment 37130 View attachment 37131

Ukrainian 1.0 model its 120000 km/ 6 years and obviously the same engine. This is from Honda UK sites manual.

 

[iipo]

This is from manual Civic 1.0 UK Replace belt 120000 km/ 6 years. This is for ukrainian model but it must be the same 1.0 engine as in UK model.

 

[iipo]

Summa summarum: The cause to these timing belt failures is not wrong engine oil. If you use full syhtethic oil w0-30 then it cant go wrong (eg. Honda 0w20, Mobil 5w30 or Mobil 0w30 all are ok). Honda like also Ford (1.0 ecoboost wet belt failures!) are claiming that wrong oil would cause failures. That is not true. Most cars with wet belt problems have been serviced under Honda/ Ford. The reason of failures is the cranksaft pulley/ tensioner pulley and possibly also bad timing belt material. Models 2019 forwards pulleys and belt are better designed and better material and failures happen less than these 2017-18 models. Why Honda then called "in error" some 2019 cars to 6NK repair (=replacing timing belt and pulleys)? Was it because Honda didn´t exactly know when was the new pulley taken to assembly or was it just a mistake? Did Honda just want to know, whether the new pulley really was good and rip off is not happening any more? Did Honda later, when first 2019 models did the recall in November-December 2023, notice that new pulleys were already assemled to 2019 models and they seemed to work fine? Was this why the recall for 2019 models was cancelled and in january 2024 sent these by "error" letters. Honda should pay all the repairs of engine failures before 6 years/75000 miles service because the engines break before the service interval that Honda has stated.

 

[iipo]

Honda should pay the repair if You have not done more than 75000 miles/ 6 years.

 

[iipo]

On the other hand: If there is still a recall on your VIN, it means repairs with no costs after 6 years. Honda admits that there is(or was) a mechanical problem in your car. I hope you get it repaired by Honda.

 

[iipo]

A colleague at work has the ecoboost Focus which has the wetbelt engine, it's just cost him £1800 for a service and replace wet belt! 😱😱😱

That Ford Focus belt system is equal to Honda wet belt. Focus has belt change interval 90000 miles/ 10 years. Honda has interval 6 years/75000 miles. I wonder why Ford has longer interval?

 

[iipo]

Someone is trying to rip you off .Get a quote from a main dealer and no it should not need changing at your mileage.

But its possible that the engine has been repaired by Honda earlier, e.g. 75000 miles ago. So belt needs replacing again. Honda service has service history and they can answer.

 

[iipo]

Recall was only for manuals. If its manual, I would pressure Honda to free repair. If the belt was already done, it should have done 75000 miles, thats far more than 57000.