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Discussion Starter · #1 ·
( Note: this has been posted in other forums so apologies if you have read elsewhere. )

Hi, I took my 10th generation Civic in for it's second service today. I waited while the work was done.
When I was told that the service had been completed they presented me with a bill for £398. I then explained that I had a four year service plan and they said could I hold on as they had to redo the invoice as it had to be sent to Honda. A little later the lady came back with a new invoice, but this time it was for £310 pounds. Unfortunately she had taken the original away so I was unable to compare them and when I question the difference I was told it's just the way Honda do it.
Given they only had the car for two hours £310 seems expensive, let alone £400.
Any thoughts?
Dave.
 

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Discussion Starter · #4 ·
What is supposed to be included in the Honda Service Plan? What were the itemised additional charges for?
The plan covers everything to complete the scheduled service, parts and labour. There were no additional charges. They just gave me an invoice before they realised I had a service plan.
 
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